HP offers on site warranty services coverage for most products in most geographical areas. This service can be delivered by HP Services, or the contract user can elect to utilize warranty services from one of HP's Authorized Warranty Service Providers. Information on HP Services, including locations, downloadable files, warranties, online support tools, and training is available at http://www.hp.com/support or call 1-800-334-5144.
If you call one of the HP toll free numbers provided above for an HP Printer warranty repair and HP is providing a full replacement, HP will request a CBN number. Please provide "PUB-SECTOR"
For escalations; please contact Debra Lee, the HP NASPO ValuePoint Contract Program Manager at