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Western States Contracting Alliance customer satisfaction questionnaire

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Instructions

The Minnesota Department of Administration's Materials Management Division (MMD) is surveying WSCA Contract users about their satisfaction with the WSCA Computer/Printer/Storage Contractors, with a focus on service. The WSCA Directors would like an overall sense of how Contractors are performing, relative to fulfilling customer orders, and to identify where improvements are needed.

Please follow the instructions on how to complete the survey and where to return it to.

Please answer the following questions based on your experience with your most recent purchase:

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