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HP.com B2B |
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What is HP.com B2B?
HP.com B2B is a Business-To-Business (B2B) program targeted primarily at the Public Sector (k-12, higher education, state, local and federal government customers) who wish to buy commercial products, services, and solutions directly from HP via a web page. We have two options to choose from:
Simple – www.hp.com Click on Government, Health & Education
Request a login – begin shopping, it’s as simple as that!
This site is easy to use and will handle most all of your needs.
- Public sites have standard contract pricing, i.e., WSCA, GSA, E&I, etc.
- Big Deal pricing available
- Promotional pricing
- Additional Functionality includes:
- order status
- private standards
- warranty information
Custom – www.hp.com/buy/acme
This solution includes all of the "Simple" solution functionality and has a catalog based on one of the following requirements:
- Customized Product Catalog (limited or custom skus)
- Workflow Management (ordering approval)
- Secure site login
- Assigned Influencer ID’s
- Private and/or Public Standards
- Specific URL
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Why would I want to use HP.com B2B?
- Reduce your administration costs for purchases of HP product
- Allow employees to make purchase requests online and have those requests approved or denied by your management
- If requests are approved, the orders are automatically sent to HP for fulfillment.
- Control which users in your organization are allowed access to the extranet store
- Reflects your special contract pricing
- Customized catalog. You control the web catalog so users don't waste time looking at products you don't want them to purchase
- Full access to all HP products in addition to any standard configurations you may have
- Dedicated eBusiness Consultant will lead your implementation, train your end users on the web tool and workflow process, and assist with your fulfillment needs
- Full range of payment options include PO, credit card, and leasing
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What features are included in HP.com B2B?
The left navigation bar is present throughout the store, and contains the following featured links:
- Login/Register
- Retrieve Saved Quotes
- Order History
- Order Status
- Standards
- Managed Standards
- Fast Add Parts
- Product Search/Compare
- View Price List
- What’s New on the Public Sector Web
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So how much does it cost to get an extranet page?
Nothing. It's free.
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What products are available through HP.com B2B? What about Third Party Products?
All HP branded commercial CPUs and related options
- Servers
- Desktops
- Notebooks & Tablet PC’s
- Black & White Printers
- HP Printing Supplies & Accessories
- Color Printers
- Storage
- Handhelds & Calculators
- Workstations
- Computing Accessories
- Networking
- Services & Support
- Multifunction & All-In-Ones
- Scanning & Digital Imaging
- Monitors & Projectors
- Software Solutions
- Wide & Large Format Printers
Thousands of products from hundreds of vendors can be purchased from your HP.com B2B web site. Please contact your Inside Sales Representative to discuss sales questions related to products on our websites.
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Who do I contact to begin my HP.com B2B Implementation?
Please click on the banner below; fill in the form and you will be contacted within 48 hours to begin a discovery session with an assigned eBusiness Consultant. Or talk with your Inside Sales Representative who can assist you with the engagement process or use of our website solutions.
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Can the system be shipped to the Reseller and then to the customer?
Yes, the customer can designate a Ship-To location that is the reseller.
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When can I expect my product?
Many products purchased through HP.com B2B can be shipped within five days, assuming your credit is ok and the products are in stock.
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Can I see the status of my order online?
Yes, you can get order status information along with tracking and serial number information online from your HP.com B2B web tool. You even have the option to create regularly scheduled reports for such things as open orders; there are many options to choose from with our Order Status tool.
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If you have issues or questions regarding the use of the websites the following contacts will help you with your needs.
For Website Technical Issues:
Ecommerce Technical Support
1-866-607-3567
ebusinesssupport@hp.com
For General Public Sector eCommerce Information:
www.hp.com/buy/b2bsolutions
PSeBusinessSale@hp.com
For Product & Sales Information:
Contact your Inside Sales Representative: 1.800.888.3234
For Order Inquiries:
Contact your Customer Service Representative: 1.800.727.2472 Select your Line of Business
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